MoissaniteCo - Shoddy Product
I ordered a wedding set from MoissaniteCo after reading amazing reviews on a website that I frequented at the time. When the ring came, the main stone was set noticeably crooked. I sent it back to have it fixed and sent back to me. When it came back, it was straighter, but still looked sloppy. Unfortunately, in my excitement at having the ring come, I had given it a quick once over and taken the tag off (meaning I could no longer return it).
Fastforward a couple months and the band of my ring had started to warp. Upon contacting the company, I received no response, so I posted on a couple boards that I had seen the owners on. They basically bashed me, told me it was my fault and they would not be held liable for this. The company told me that I should've known that purchasing a ring with such a thin band made out of palladium, I should've expected it to warp and I should've done my research. As a matter of fact, I did do my research, however, I am by no means a jewelry expert and I expected a company to stand behind their product and only offer products that could withstand more than a couple of months or normal wear.
Today I took my ring to a local jeweler to see if they could fix the warping. He showed me the ring under a microscope and showed me some lines that I had noticed before but not paid much attention to - he said that was evidence that the ring wasn't poured correctly.
So MoissaniteCo...want to try telling me this is my fault too? Or maybe you could stand behind your product for once? It's disappointing that I've had such a bad experience, because I know others LOVE their rings. However, the more I try to get my experience out, the more bad reviews I'm finding...
More Review Details
You May Also Like
- "I have no complaints about my dress and the people I worked with at the Mishawaka, IN store were great. I had a total of 6 bridesmaids to stand up..."
- "I PURCHASED A BRIDESMAIDS DRESS OFF dhGATE OFF A COMPANY CALLED ELEGANTDRESSES (STAY AWAY FROM THIS COMPANY). THEY SENT THE WRONG DRESS ORIGINALLY AND I MESSAGED THEME IMMEDIATELY. ..."
- "Bigweddingdress.com has professional looking website with an impressive, extensive inventory. Prices seem too good to be true. They are. My daughter wanted a hunter green ballgown for..."
- "We purchased some property in Windsor Ontario and were also referred to Ontario Property Management. We paid for renovations, in particular a new roof and shingles. The work was not..."
- "I have bought new glasses here just recently and I am not happy. The seller has not told me that with my vision the lenses would be so thick. Now..."
- "purchased both the script and install. They provided a script with no instruction manual so there's no way to know how to use this complex web script. Then they went..."
- "I have been a loyal customer of Amazon since 2002. In the beginning they were a customer oriented company. Since 2006 I have noticed that this is changing,..."
- "I purchased Apt 9 pants from Kohl's about a month ago. I have worn the pants 3 times( I wear them in an office where I sit most of the..."
- "WARNING DO NOT RISK YOUR DOG ON USHIP! Please Google "Uship Missing Dogs" Before You Waste Your $ Bidding Please Research Youself! Most People Are Unaware Of All The Potential..."